Frequently Asked Questions

Inventory management software for QuickBooks Online helps businesses track products, orders, and stock levels in real time while staying connected to the QuickBooks ecosystem. It centralizes inventory data across sales channels, warehouses, and locations to improve accuracy, efficiency, and visibility without leaving your accounting system out of the equation.

SOS Inventory works by syncing financial data directly with QuickBooks Online while automating inventory tracking, purchasing, and fulfillment. Every transaction updates your stock levels, order status, and financial records instantly, giving you real-time insight into costs, margins, and inventory performance while eliminating manual data entry.

Inventory management software is built for small to medium-sized businesses that use QuickBooks Online but need more control over inventory, orders, and manufacturing. It’s ideal for manufacturers, wholesalers, retailers, and e-commerce companies managing multiple SKUs, warehouses, or sales channels who want to expand beyond QuickBooks Online’s basic capabilities.

If you’re a QuickBooks Online user looking for advanced inventory, order, and manufacturing management, SOS Inventory is the best choice. It combines the power of QuickBooks Online integration with features built for growing product-based businesses. SOS Inventory was designed from the ground up just for QuickBooks Online!

Benefits include reduced manual work, fewer stockouts, better forecasting, improved customer service, and real-time reporting. It also helps prevent costly errors and keeps operations scalable.

QuickBooks Online is great for accounting, but it has limited tools for tracking inventory, orders, and manufacturing. SOS Inventory expands QuickBooks Online by adding advanced inventory, order, and production management features — all synced in real time. It helps growing businesses manage stock, purchasing, and fulfillment more efficiently without leaving QuickBooks.

You’ll need an inventory management system like SOS Inventory when your business outgrows the basic tracking tools in QuickBooks Online. If you’re managing hundreds of SKUs, multiple warehouses, or complex order workflows, SOS Inventory expands QuickBooks Online to handle advanced inventory, order, and manufacturing management — helping you stay organized as you grow.

Yes. SOS Inventory integrates with QuickBooks Online, Shopify, BigCommerce, and other tools like Zapier and Shipstation to keep your accounting and operations aligned.

SOS Inventory helps growing businesses scale beyond QuickBooks’ basic inventory features. It automates manual tasks, improves accuracy, and gives full visibility into your supply chain, from purchasing to fulfillment. By expanding QuickBooks Online with advanced tracking and reporting, SOS Inventory helps you operate more efficiently and make smarter, data-driven decisions.

A robust system should include lot/batch tracking, serial numbers, multicurrency support, purchase & sales orders, multiple locations, kits/assemblies, workflow automation, barcoding, and inventory adjustments. SOS Inventory offers all of these and many more, built to expand QuickBooks Online’s capabilities.

You can track items by lot or serial number from purchase to sale. SOS Inventory maintains cost history, expiration data, traceability, and audit trails, all enhancing the value reporting with QuickBooks Online.

Yes. SOS Inventory supports multiple physical sites, bins/aisles, inter-location transfers, and stock visibility across all your locations.

Using a highly flexible workflow, SOS Inventory can generate follow-on transactions to make workflows simple. You can generate pick tickets and packing slips in just a few clicks and handle partial shipments, even from multiple locations easily, keeping your team efficient.

Yes, SOS Inventory includes easy to create rule-based workflows and automated order processing to reduce manual tasks and standardize operations.

Yes. SOS Inventory lets you add custom fields to items, transaction forms, and other records. You can pass custom-field values from parent to child transactions, include them in exports and reports, and sync them with QuickBooks Online if matching fields exist.

Yes. SOS Inventory supports barcoding capabilities to speed up counting, receiving, locating, and shipping of inventory. You can assign a unique barcode to each item, scan barcodes in transactions (e.g., receipts, transfers, adjustments), and print barcode labels using barcode templates.

It supports landed costs, cost rollups through assemblies, and maintains cost histories for items (including lot/serial distinctions), helping you get accurate margin and profitability insights. It is your choice to use First In First Out (FIFO), Last In First Out (LIFO), or Weighted Average valuation methods for your inventory cost values.

Yes. SOS Inventory integrates with leading e-commerce platforms like Shopify, WooCommerce, and BigCommerce. It syncs orders, stock levels, and product data in real time so you maintain accurate inventory across all sales channels.

Absolutely. SOS Inventory integrates with Shopify (one or more sites if needed) to import sales data and update stock in real time, and connects seamlessly with QuickBooks Online for accounting.

Some POS systems can integrate with SOS Inventory, but only if they are able to connect through our API. Others can connect indirectly using Zapier or by passing sales through QuickBooks Online, which then syncs to SOS Inventory to update stock levels. However, stock level changes in SOS do not sync back to the POS, so POS quantities will need to be updated manually.

SOS Inventory is built specifically to integrate with QuickBooks Online, syncing data bidirectionally in real time to keep sales, inventory, and accounting aligned.

SOS Inventory provides support via phone, email, and Zoom. You can reach someone using your preferred method (call or email) when issues arise.

Support is available Monday to Friday, 9:00 AM to 6:00 PM CST US. Also, by email on Saturday and Sunday from 1:00 PM to 4:00 PM CST US.

Yes. SOS Inventory offers guided implementation options to help customers get up and running smoothly.

SOS Inventory maintains a resource library with user guides, how-to content, setup videos, and live training sessions to help users learn and maximize the platform.

Yes. You can try SOS Inventory free for 14 days to explore its full range of features and see how it expands QuickBooks.

Each plan includes a set number of users, and additional users cost $25 per month each. External connections are also available for $25 per month per connection.

Yes. An administrator can easily upgrade or downgrade within the account information in the SOS Inventory app in 4 clicks.

Yes. We do offer both monthly and annual billing options, and occasionally we offer discounts to new customers for a limited length of time.